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Vol. 11 issue 4, Fall 2006
Ellen Hartman
BCERF Staff Writer
When BCERF revamped our web site in 2005, we took a critical look at the existing information and updated or revised pieces that had become outdated. We felt that our Frequently Asked Questions (FAQ) section was in particular need of revision so we removed it from the site until we could edit it thoroughly.
Early in August we launched our improved FAQ. Our current list of questions and answers will expand as we finish editing more existing questions and add new ones. The new FAQ is available on the web at: http://envirocancer.cornell.edu/faq/qa.cfm.
Where Do the Questions Come From?
Almost every question in the BCERF list comes from the public. Some come in through email. Others are drawn from Regional Cancer and Environment Forums. We've recently added a block of questions on biomonitoring asked by the audience at a long distance learning program.
We do edit questions and answers before they are added to the web site. The edits are mainly to make it easier to find and read questions online. Sometimes we may broaden a very specific question, making it and the answer more generally interesting.
Who Answers the Questions?
Knowing where web information comes from is key to determining if the information is credible. On the BCERF FAQ pages, the author for each answer is identified on the page. We include a link to the author's staff page or credentials whenever possible. In general, questions are answered by people with expertise in the subject area. (For example, Dr. Suzanne Snedeker from BCERF answers many of the questions dealing with pesticides.)
Get Involved
We included an email link on the FAQ pages so you can send questions directly to us. Unfortunately we are not able to provide a personal answer to every question. We will collect questions and post answers to those that seem to us to be of general interest to our audience. Because BCERF provides science-based information, it may take some time to research the answers to some questions. We are planning to update the FAQ section at least four times a year-more often when we are able.